Shipping Policy

At JUMPKIND, we’re excited to get you moving!

Processing Times

Orders are generally processed within 1–3 business days. During busy periods, processing may take a little longer.

Shipping Within Australia

All JUMPKIND orders are shipped via Australia Post. We currently ship Australia-wide, with shipping costs calculated at checkout.

Delivery Times

Delivery times vary depending on your location and selected shipping method. Once your order has been dispatched, you’ll receive a confirmation email with tracking details.

Tracking Your Order

You can use your Australia Post tracking link to follow your parcel’s journey. If your tracking hasn’t updated or your parcel hasn’t arrived within the expected timeframe, get in touch and we’ll help.

Delays & Lost Parcels

While we do our best to ensure your order arrives on time, occasional delays can occur due to Australia Post or circumstances outside our control. If something doesn’t look right, contact us and we’ll help investigate.

Questions?

We’re always happy to help. Reach out via Instagram @jumpkind or via email at admin@jumpkind.co

Thanks for supporting JUMPKIND. Happy skipping!